Services are generally delivered in packages at set rates per week or month. Ongoing management of business areas booked and paid ahead of time may result in a reduced rate. Full detail will be discussed during your free Consult Call.
Business Services include:
ADMINISTRATION SET UP
- Set up online filing systems (using Google Drive, Dropbox, or OneDrive),
- Set Up online calendar (Google Calendar or Microsoft Outlook),
- Website (up to 2 drafts of the website)
- Email Setup through your domain (utilising either Gmail (through Google Workspace) or Microsoft 365
- Set up Facebook Page
SOCIAL MEDIA MANAGEMENT
- Fortnightly discovery meeting to capture key moments for Social Content
- Monthly forward planning meeting for quarterly social media calendar
- Prepare and post social media content on Facebook, Twitter, LinkedIn (others by agreement)
- Research, write, post and promote blog posts
- Set up content submission form
ADMIN AND EXECUTIVE ASSISTANT
- NDIS Administration Specialist
- Filing and Document Control
- Email & inbox Managaemnet
- Calendar Management
- Preparing replies to correspondence received
- Document formatting and conversion to PDF
- Meeting Minutes and Secretariat
- Virtual Reception & Customer Service
ACCOUNTS ADMINISTRATION
- Preparing and emailing invoices to clients
- Filing invoices using an online filing system
- Invoice Reconciliation
- Invoice & Receipt management as your accountant requires.
- Cyclic Payment Reminders
- Credit Card reconciliation
- Debt Collection
PROJECT MANAGEMENT & ADMINISTRATION
- Online Project Management
- Project Documentation and Document Control
- Developing in-depth understanding of project scope and particulars i.e. timeframes, financials, outcomes
- Being point of contact for various working groups
- Managing formal escalation and review processes
- Project Managers & Business Leader support
- Creating and reviewing of reports
- Knowledge of industry best practice
- Budget Management and reporting
HR & RECRUITMENT
- Timesheet Management for any contractors
- From timesheets, preparing payroll information for each person, based on the conditions and contract they are employed under.
- Setup and Maintenance of Personnel files
- Recruitment and onboarding of new staff
- Prepare and post online advertisements (cost of advertising additional)
- Prepare Position Descriptions
- Review resumes and shortlist
- Organise interviews
- Contact unsuccessful candidates
- Prepare onboarding documents.